A dedicated professional team

Citizens Advice has a proud history of advice provision dating back to 1939. At Middlesbrough Citizens Advice we continue to build on this history and provide a first class advice service to the people of Middlesbrough.

Find out who we are

Local Advice Hubs

We have installed 4, state of the art information Kiosks, at convenient locations around Middlesbrough. The kiosks are accessible daily, and allow you to receive vital information on issues surrounding debt, benefits, housing and more.

Find your local advice Kiosk

Volunteering with us

Our volunteers come from all kinds of backgrounds and help in all sorts of ways. You could become an adviser, receptionist, admin assistant or you may have a particular talent you would like to share, please get in touch.

Middlesbrough Citizens Advice has vacancies in a number of volunteering roles from CAB Advisers to Administrators! You can read more about the current volunteering opportunities on offer.

Find out more on volunteering

Recent news and updates

Added on 22-05-2018

New rules relating to how we collect and process personal data - the EU General Data Protection Regulation (GDPR) - will come into effect in the UK from 25 May 2018.

https://ico.org.uk/for-organisations/guide-to-data-protection/ 

Added on 22-05-2018

Citizens Advice has responded to the Work and Pensions Select Committee’s new report into the impact of Universal Credit on self-employed people.

Citizens Advice research from April 2018 finds that a self-employed worker on Universal Credit could be worse off by £630 a year compared with an employee on the benefit - even if their year-end earnings are identical.

Gillian Guy, Chief Executive of Citizens Advice, said:

“This report reinforces Citizens Advice research which shows the design of Universal Credit has not kept pace with the changing job market and surge in self-employment.

“Citizens Advice finds that the Minimum Income Floor could leave self-employed people hundred of pounds worse off each year, compared to employees.  

“The government has already taken some action to improve Universal Credit, but now it needs to look at the design of the benefit and review the Minimum Income Floor. Otherwise, it risks putting people’s financial stability at risk.”

Added on 22-05-2018

Citizens Advice has responded to Ofcom's mobile price trends report. 

Gillian Guy, Chief Executive of Citizens Advice, said:

"Ofcom has confirmed a wider issue: the true cost of mobile phones and services are rarely made clear to consumers.

“Last year we revealed that some of the biggest network providers continue to charge consumers for their phones, even after they have been paid off. Hopefully this further insight from Ofcom will urge providers to take action and end this practice.

“Mobile phone providers need to act honestly and make sure costs are transparent and upfront for consumers.”