How can we help?

Contact information for Citizens Advice Middlesbrough.

Accessing our service

Our services can still be accessed by telephone or by email.


01642 802282: A member of staff from Middlesbrough CAB will take your contact details and arrange for an adviser to ring you back.

0344 499 4110: This is a national number and your call may be answered by Middlesbrough CAB or by an office elsewhere in the country. Our Middlesbrough advisers are on the line: Monday to Friday, 10.00am - 1.00pm.

If you need help making a claim for Universal Credit there is a separate number: 
0800 144 8 444 : 8.00am – 6.00pm, or a webchat service: 

You can also find a wide range of information at

Updates about Middlesbrough CAB can also be found on twitter: @advicembro


Free confidential independent impartial advice

The bureau aims to enable the people of Middlesbrough to access the information, advice and assistance necessary to participate fully within the Community, and to represent their interests and concerns to policy makers.

Debt, housing, consumer and relationships are just some of the problems faced by the millions of people every day, 

Citizens Advice Middlesbrough helps people to tackle their problems head on, with advice, information and practical support, as well as working with clients to manage their individual problems. 

Where you can find us

Following guidance in relation to the spread of Coronavirus, all of our face to face services have been suspended until further notice. Our services can still be accessed by telephone or by email.





Send an enquiry

Our email advice service is temporarily unavailable

Alternatively, you can use webchat between 9am & 5pm (Search Adviceguide for the advice you are looking for and you will be given the option to start a web chat with a trained advice worker) or contact our adviceline on 0344 499 4110

Details of our opening hours for face to face advice can be found in our contact section.

For details of how we record and store your personal information, please refer to our updated data collection and retention policy, in our news section.