How to get advice

We have various options available to you, depending on your enquiry and where you live.

Our main general office is located in central Middlesbrough and is open daily for drop in advice and assistance, Monday - Friday (See contact page for opening times)

Our community welfare benefit advice service supports the work of our main general office, and works in partnership with Middlesbrough Councils welfare rights unit, Age UK Teesside, Cleveland Housing Advice Centre and ACTES, to deliver easily accessable community advice.

Telephone, email advice and webchat is also available, see our contact us section for further details

 

Face to Face Advice

Locations

  • Middlesbrough Citizens Advice Office

    Address

    9 Linthorpe Road

    Middlesbrough

    TS1 1TH

    Opening Times

    Monday  9.45 am - 2.00 pm

    Tuesday 9.45 am - 2.00 pm

    Wednesday 9.45 - 1.00 pm

    Thursday 9.45 am - 2.00 pm

    Friday 9.45 - 2.00 pm

    Advice type

    All Advice types

  • Unclaimed Benefits Campaign

    Address

    Middlesbrough

    (Various locations)
     

    Opening Times

    Please call

    01642 802303

    For community appointments & availability

    Advice type

    Welfare benefit

  • Thorntree Community Hub

    Address

    Birkhall Road

    TS3 9JW

    01642 246827

    Opening Times

    Tuesday  1pm-4pm appointments

    Friday  9am-12pm appointments

    Limited drop in capacity. Please call  hub in advance for availability.

    Advice type

    Welfare benefit 

  • Newport Settlement Hub

    Address

    St Pauls Road

    TS1 5NQ

    01642 802892

    Opening Times

    Monday  9.00am-12.00pm

    Limited drop in capacity. Please call Hub in advance for details.

    Advice type

    Welfare benefit 

     

  • North Ormesby Hub

    Address

    Derwent Street

    TS3 6JB

    01642 243581

    Opening Times

    Wednesday appointments 09.00 am - 12.00 pm

    Friday 9.00 am - 1130 am drop in

    Friday 1230 pm - 3.30 pm appointments

    Please call Hub in advance for availability of drop in.

    Advice type

    Welfare benefit 

  • Hemlington Library

    Address

    Crosscliffe

    TS8 9JJ

    01642 591918

    Opening Times

    Monday 1.30pm - 4.30pm appointments

    Linited drop in capacity. Please call Hub for details in advance.

    Advice type

    Welfare benefit 

  • Grove Hill Community Hub

    Address

    Bishopton Road

    Middlesbrough

    TS4 2RP

    01642 278444

    Opening Times

    Wednesdays 9.00 am - 3.00 pm

    Thursdays 1.00pm - 4.00 pm

    Limited drop in capacity. Please call Hub for details, in advance

    Advice type

    Welfare Benefit

  • Easterside Community Hub

    Address

    Broughton Avenue Resource Centre

    Broughton Ave

    Marton-in-Cleveland

    Middlesbrough

    TS4 3PZ

    01642 513150

    Opening Times

    Wednesdays 9.00am - 12.00pm

    Please call hub in advance for appointemt and drop in availability

    Advice type

    Welfare benefit