How to get advice

We have various options available to you, depending on your enquiry and where you live.


Face to Face Advice



Self Help Kiosks


We have self help Kiosks in 4 convenient locations, these include Central Library and Community Hubs around Middlesbrough. You can access your closest Kiosk in your own time to seek advice on debt, housing, benefits and more.

Our self help service can also be acessed on all Middlesbrough Council public computers, or by visiting

  • Middlesbrough Office Reception


    9 Linthorpe Road


    TS1 1TH



    Opening Times

    Monday  9.45 am - 2.00 pm

    Tuesday 9.45 am - 2.00 pm

    Wednesday 9.45 - 1.00 pm

    Thursday 9.45 am - 2.00 pm

    Friday 9.45 - 2.00 pm




    Advice type

    Self help kiosk available in reception

  • Middlesbrough Central Library


    Central Square


    TS1 2AY

    Opening Times

    Monday 9.30am - 7pm

    Tuesday 9.30am - 7pm

    Wednesday 9.30am - 5pm

    Thursday 9.30am - 7pm

    Friday 9.30am - 5pm

    Saturday 9.30am - 5pm

    Advice type

    Self help kiosk available

  • Newport Settlement Hub


    St Pauls Road

    TS1 5NQ

    01642 802892

    Opening Times

    Monday: 9am to 4.30pm

    Tuesday: 9am to 4.30pm

    Wednesday: 9am to 4.30pm

    Thursday: 9am to 4.30pm

    Friday: 9am to 4.30pm

    Saturday: 9am to 12pm

    Sunday: 9am to 2pm

    Advice type

    Self help kiosk available

  • Hemlington Library



    TS8 9JJ

    01642 591918

    Opening Times

    Monday: 9.30am - 12.30pm and 1.30pm - 5pm

    Tuesday: 9.30am - 12.30pm and 1.30pm - 7pm

    Wednesday: Closed

    Thursday: 9.30am - 12.30pm and 1.30pm - 7pm

    Friday: Closed

    Saturday: 9.30am - 12.30pm

    Sunday: Closed

    Advice type

    Self help kiosk avaiable